The biggest blasphemy one can commit in a corporate world is not taking their client-welfare into consideration. Putting your soul as well as work on fleek for the clients is the ultimate goal of each and every entrepreneur, as it is a motivational boost to their clueless minds. Clients are an unpredictable Lot. You can only decide so much from the brief meetings or the two-minute-talks on the phone. You never know what could irk the peace of the client.  the competition is focusing on your customers, not your competitors. Rather than enriching your facilities, it’s better to focus on your customers and understand exactly what they need from you. In the words of Bill gates, “your most unhappy customers are your source of learning”. He is a person who has made lemonades from the lemons that life gave him, and he suggests that rather than disregarding customer complaints as useless, we should look into deeper into their claims to get an even better idea of what could be imp